“Tela is a tool for analysing organisational networks and modernising the informal structure of an organisation. It improves the flow of information. It enables better decisions.”



The most important thing is to ask the right questions. What actions constitute the main value in a given organisation? Mapping of relations should focus on a few (3 to 6, maximum 9) dimensions which are involved in the implementation of the strategic objectives of the company to the greatest extent. These dimensions may be exchange of knowledge, information flow, cooperation, decision-making, but also more complex issues, such as improving the efficiency of work of others, willingness to cooperate in order to gain specific skills or supporting each other in the acquisition of new customers. In addition to identifying the key actions, the key structural variables, which enable explanation and more accurate analysis of the collected data, should be considered.


It is conducted electronically. It takes 15 minutes on average. It includes from 6 to 9 questions about relations and about 10 variables related to respondent's particulars. The campaign itself takes about 5 working days. The system allows managing the base of respondents. It is possible to constantly monitor the level of inflow of the questionnaires and send e-mails encouraging people delaying it to answer them. The key activity in this process is primarily to properly and fully inform the employees about the reasons, objectives, course and results of the project of mapping relations. It is worth focusing on the benefits which all employees will gain – an opportunity to present their strengths, obtain feedback, facilitate making contact.


The graph is created in real time during the questionnaire campaign. Each recorded response causes a change in the shape of the graph. The advantage is the fact that virtually at the same time as the questionnaires are being filled out the presentation of the first results already takes place. Practically, employees can use the information included in the questionnaires and variables in the profile of each employee right away. Beside the graph which can be interactively filtered through the browser, extended statistics which provide comprehensive knowledge about the entire organisation are also available.


It is an expert product of the mapping project. Experts in cooperation with the client carry out an analysis of the collected data. They verify the hypothesis put forward at the beginning of the mapping project. They make recommendations based on data from the study. The report is used by the Management Board, the Directors to plan the organisational change. The document itself has a few dozen pages, includes detailed analyses supported by the presentation of the corresponding graphs. The report also includes an executive summary – one-page information summarising the most important conclusions. In general, CEOs of companies are interested in this page.


That is what it is really about in the project of mapping relations between employees. Gaining knowledge of the current state, structure of relations, allows putting forward hypotheses, recommendations for changes in this regard. The graph clearly shows which people are overloaded, which play key roles, which activities are the most numerous in the organisation, and which are scarce. This knowledge allows making recommendations aimed at optimisation. It is understood here as a relatively even distribution of both work consumption and responsibility, or competence in various areas and on various levels of the organisation. This is conducive to healthy decentralisation, blocks bureaucratisation, allows involvement of people, increases the sense of real influence. Change is not of a one-off nature. Tela allows for the evaluation of an optimisation project. By asking the same questions again, we can verify whether there has been a change – preferably the planned one.

“Do you have questions about the network of the organisation? I offer my help”


Patryk Zaręba

tel. +48 505 642 406

This email address is being protected from spambots. You need JavaScript enabled to view it.